Tag Archives: siragusa


MaxDelivery is one of the best simple and well executed online businesses I have seen in the last 15 years. From paperclips to grass-fed lamb chops, MaxDelivery delivers groceries, movies and basic home supplies you need in about an hour. … Continue reading

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CEOs Handling Customer Support

What do Steven Brill, Mike Hudack, Babak Nivi and Chris Siragusa all have in common? They are all innovative founders who have all personally responded to my customer support requests. Many of you know that Craig Newmark takes the prize … Continue reading

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