Author Archives: Rob

Harnessing the Political Moment

Posted on February 9, 2012 by Rob

Each month the largest Meetup event in the world takes place in New York City, where local innovators show off their latest work at the NY Tech Meetup. Over 800 people come each month, and hundreds more now watch live … Continue reading →

Posted in NYC, Tech | Tagged andrew rasiej, business, code, election, gillibrand, nytm, pipa, politics, schumer, sopa, startups | Comments Off

“It’s easier to hold to your principles 100% of the time than it is to hold to them 98% of the time.” ~ Clayton M. Christensen (@claychristensen) Harvard Business Review, July 2010

Posted on February 3, 2012 by Rob | Comments Off

Lot 18

Posted on February 3, 2012 by Rob

As a niche market company offering high value, recession-proof goods, bargains for consumers and a marketing opportunity for wholesalers, Lot 18 has nailed all of my ideal attributes in a company. But that’s not why I tried out the online … Continue reading →

Posted in Food & Drink, NYC, startups, Tech | Tagged business, flash sale, lot18, startups, twisted oak, vineyard, vintage, wine | Comments Off

CEOs Handling Customer Support

Posted on December 5, 2011 by Rob

What do Steven Brill, Mike Hudack, Babak Nivi and Chris Siragusa all have in common? They are all innovative founders who have all personally responded to my customer support requests. Many of you know that Craig Newmark takes the prize … Continue reading →

Posted in startups, Thought | Tagged brill, communications, complaints, customer service, customer support, founders, hudack, nivi, siragusa, startups | 1 Comment

Kindle Fire

Posted on November 26, 2011 by Rob

The best new media product I’ve seen since the iPad is the Kindle Fire. This is not a typical tablet. Amazon’s Kindle Fire is a content delivery system. It is inaccurate to compare this directly to the iPad, because the … Continue reading →

Posted in Uncategorized | Comments Off