What do Steven Brill, Mike Hudack, Babak Nivi and Chris Siragusa all have in common? They are all innovative founders who have all personally responded to my customer support requests. Many of you know that Craig Newmark takes the prize in this department (his job title at the hugely popular Craigslist is “Customer Service Rep”), [...]
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The best new media product I’ve seen since the iPad is the Kindle Fire. This is not a typical tablet. Amazon’s Kindle Fire is a content delivery system. It is inaccurate to compare this directly to the iPad, because the two devices are quite different and will naturally appeal to different kinds of users. Others [...]
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OCT 25 UPDATE: 97% OF NETFLIX USERS CONTENT WITH SERVICE A publicly traded media company with over 24 million users increased the price of their standard service by 40%, completely botched three rounds of customer service PR, and after three months of bad press almost 97% of customers continue to be content enough to pay [...]
Read more →Anyone who loves sports, works in management, plays video games or simply loves to root for a misfit underdog needs to watch one film this weekend — Race to World First.
This is one of my favorite new films we are hosting at Dynamo and I predict a cult hit. Watch it here now, or at www.RaceToWorldFirst.com.[For a full review click here.]
[full story at The Faster Times]
I recently wrote that CityPockets surprised me at the New York Tech Meetup, but I never effectively explained why. The main reason is that daily deals and collective discount systems have become so ubiquitous in online tech that my eyes glaze over as soon as you put a company in that category. (The only exception [...]
Read more →Stay Hungry
July’s New York Tech Meetup was a big one, and not just in terms of numbers (about 850 people packed the Skirball auditorium at NYU). The lineup was tight, with several very strong demos, but the one that really blew people away was BioDigital Human. Like pornography for hypochondriacs, BioDigital Human loads a complete 3D [...]
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Once upon a time I fancied myself a writer, and later a filmmaker, but with every storytelling exercise I was crippled by my own need for excellence and strong awareness of my own shortcomings. At the start of a project I always felt the power of its potential and was excited to create some sort [...]
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